Telelink Earns CAM-X Award of Excellence
We are thrilled and honoured to win the CAM-X Award of Excellence for the 17th year.
The Best Answering Service In Toronto
If you want to find the best answering service in Toronto you may need to dig beyond the ad results. Read here about how to truly find the best answering service for your Toronto based organization.
11 Considerations For Choosing The Right Call Centre
So you’ve decided that the benefits of outsourcing your call centre needs outweigh trying to do it all yourself. To help you evaluate the proposals in front of you, here are a few items worth considering or asking your potential call centre solution providers about.
The Surprising Trends Shaping Commercial Landlines in 2025
Despite challenges, commercial landlines remain a critical component for many industries, offering reliable and secure communication solutions.
How Outsourcing Call Centre Services Can Transform Your Business Operations
By delegating customer interactions to specialized providers, companies can focus on their core competencies, ensuring a professional and consistent customer experience.
Data Privacy Week 2025
The importance of data privacy cannot be overstated. For businesses, safeguarding data builds trust with customers, enhances brand reputation, and reduces the risk of financial losses due to breaches.
The Secret to Better Customer Satisfaction
If you’re looking to enhance customer engagement and streamline your operations, an answering service can help bridge the gap between excellent customer support and operational efficiency.
Can Call Answering Services Improve Sales and Customer Service Collaboration?
Call answering services are also crucial for maintaining 24/7 availability, which is important for creating reliable communication and improving customer satisfaction.
What Impact Do Answering Services Have on Modern Property Management?
Property managers must be proactive, and answering services are a cost-effective way to meet these demands without investing in an in-house call centre.
Unlocking Success: Tips for Implementing 24/7 Customer Service
By combining strategic planning, advanced technology, and expert support, businesses can master 24/7 customer service and stand out in today’s competitive market
Are home phones still being used?
A dependable telephone for business provides the reliability and security that mobile networks can’t always guarantee.