Answering Service for Healthcare
Telelink has been serving the health and medical professions since 1969. In the past year, the global pandemic has pushed even more medical professionals our way.
Whether you need a dedicated team for a virtual practice, or a dedicated short term project, you’ve come to the right place. We fulfill projects for government agencies for flu shots and deploy large teams for COVID-19 immunization programs.
Book AppointmentsAppointment booking made easy. Right within your existing software. Book immunizations at scale. | Coordinate Calls with DoctorsTransfer patient calls to doctors. Eliminate the need for a call back. | Message TakingReceive urgent calls right away, everything else in a detailed, organized message. | Appointment RemindersFewer missed appointments with 24 hour reminder calls. |
Why Telelink?
Our patients depend on us and since joining with Telelink, residents across Ontario have access to our virtual care clinic 365 days a year. Telelink has played an integral part in allowing our patients to seamlessly connect with our Healthcare Providers in a timely and secure manner. Calls are always answered professionally, which allows the Meira Care team to focus on what we do best - providing compassionate virtual care to its patients.
Director of Operations, Meira Care
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About Telelink
Telelink provides live call-answering services to keep your business lines open 24/7, improve customer service, and ensure that you never miss an important call.
Located in Newfoundland, Canada, our award-winning response centre offers services such as virtual reception, message taking, help desk & technical support, and business process outsourcing.
For over 55 years, we have proudly served a diverse range of clients, including municipalities, construction companies, plumbers, electricians, utilities and property management firms.
We look forward to working with you!
Cindy and Sydney
Telelink Co-CEOs
Your Virtual Front Line
If you’re building or growing your virtual medical practice, we help by taking the front line support completely virtual so you can focus on building the practice. We hire, train and manage your team of receptionists who book appointments, answer emails and do follow-ups. We feed you the data and analytics you need to make decisions, and your team can scale and retract as needed.
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Get started today.