Careers

Telelink is recognized in and outside the industry as a company that has cracked the code to success, and is redefining what it means to be a contact center. With growing sales, marketing, human resources, finance, executive, and operations teams, Telelink is always looking for new talent that can apply their skills and expertise in an agile, fast-paced work environment.  We stay on our toes at all times and seize opportunities. We constantly improve our offerings in the name of service excellence and invest in our customer’s success by innovating new ways to add value to their business. We embrace change and love people that embody our brand promise of openness, flexibility, and commitment.

Innovation

While front-office customer-support services continue to be an important aspect of our business, our success is largely due to our ability to innovate. We are now leaders in providing emergency and safety services to North American energy companies and continue to innovate specialized outsourced solutions to meet the evolving needs of our market.

Home sweet home

Modeled after the homes of the world’s most innovative companies, our modern headquarters in St. John’s, NL, fosters a creative, collaborative, energetic, and fun atmosphere. It is truly a home away from home for our team. With a modern open-plan design and a full suite of amenities including big screen TVs, fireplace, a huge kitchen for holiday dinners, ample parking, washer and dryer, and a centre with lots of light, you’ll love to come to work like us.

Benefits

Some of the benefits you can expect include birthdays off with pay, community building programs, career growth opportunities, competitive salary and benefits plan, company socials such as barbecues, potlucks and outings – and then some. As one of Canada’s 350 Fastest Growing Companies, we offer many exciting career opportunities for you to explore.

Rewarding work experience

We feel the greatest benefit of working at Telelink is a highly rewarding work experience. You play a role in creating and delivering a superior suite of solutions that make the world a safer place and our customer’s businesses more competitive.Whether you are a new grad or a well-seasoned expert in your field, we would love to meet you! Submit your resume today

Here’s what Telelink’s employees are saying:


“…working at Telelink has been the best experience of my life. The Management Team and staff are always there for you. It is a delight to come to work every day and the folks are so jovial. It is hard to find someone without a smile on their face.” – Gary Galway

“….on my first day at Telelink, I noticed a difference and knew that this place was special…..everyone seemed…happy, pleasant, and positive…..people took pride in their work, and felt that their concerns and opinions mattered and would be listened to. I often hear Ms. Roma and Ms. Ryan using phrases such as “our Telelink family” and referring to this place as a “second home” for our employees, where they feel welcomed and respected, and I know that this is not just talk, but is very true…” – Keith Beck“What started as temp work quickly became 6 years going strong of quite simply the best, most appreciated, and most reliable and honorable places to work ever. I experienced things I had never before in any other job.” – Adam O’Brien

Current openings:

  • Customer Service Representative

    If you would like to join our dynamic team, we currently have three Customer Service Positions available for our growing team. The ideal candidate will deliver excellence in customer service when answering the phones for our clients using proper telephone etiquette; will embrace Telelink’s Core Values.
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