Dispatch Answering Service

Telelink provides fast, accurate, and reliable live dispatching.  Our team of Canadian-based agents is available to you around the clock at a fraction of the cost of hiring an in-house answering service dispatch team. 

Call triage

Urgent calls in real time. Detailed messages for non-urgent.

Live dispatch

Instantly dispatch technicians or employees within minutes. 

Be available 24/7

100% true coverage with Telelink Answering. Never miss another call. Never miss another opportunity.

Appointment booking

Capture every appointment with detailes logged directly in your CRM.

Why Telelink?

55+

years in business

24/7/365

call centre

70+

industry awards

For emergencies, routine calls, and everything in between, Telelink answering is here for you.

Telelink helps you ensure on-call personnel are dispatched quickly and accurately. Improve quality of life for managers while still providing 24/7 service to your customers and prevent customers from going to a competitor. We handle all the reporting and documentation of each call, meaning less internal admin work for your team. 

Trades choose Telelink

  • HVAC
  • Electricians
  • Locksmiths
  • Plumbers
  • And more

Complete the form below for Telelink Answering service pricing and packages.

24/7 service
Convert callers into clients
Control on-call costs
Quickly dispatch urgent calls
Configurable reporting
Better work-life balance

Healthcare customer

Metcap Property Management

About Telelink

Telelink provides live call-answering services to keep your business lines open 24/7, improve customer service, and ensure that you never miss an important call.

Located in Newfoundland, Canada, our award-winning response centre offers services such as virtual reception, message taking, help desk & technical support, and business process outsourcing.

For over 55 years, we have proudly served a diverse range of clients, including municipalities, construction companies, plumbers, electricians, utilities and property management firms.

We look forward to working with you!

Cindy and Sydney

Telelink Co-CEOs

Get started today.

You'll be surprised how quick and easy it is to get up and running with Telelink answering services.

Details and Pricing

Talk to Us