Answering Services for Utilities Companies
Telelink provides live-answering services to help utilities companies focus on core operations, improve service levels and never miss a customer call.
Our 24/7 response centre, located in Newfoundland, Canada, offers solutions such as virtual reception, message taking, help desk & technical support, and business process outsourcing.
24/7 coverage
No missed calls
Triage urgent calls
Consistent response
Dispatch On-Call
Call data & reports
Why Telelink?
We trust Telelink's answering process and have peace of mind knowing that calls are handled promptly and professionally.
CEO, Martek
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About Telelink
Telelink provides live call-answering services to keep your business lines open 24/7, improve customer service, and ensure that you never miss an important call.
Located in Newfoundland, Canada, our award-winning response centre offers services such as virtual reception, message taking, help desk & technical support, and business process outsourcing.
For over 55 years, we have proudly served a diverse range of clients, including municipalities, construction companies, plumbers, electricians, utilities and property management firms.
We look forward to working with you!
Cindy and Sydney
Telelink Co-CEOs
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Get started today.
You'll be surprised how quick and easy it is to get up-and-running with Telelink answering solutions.
Need safety solutions for lone utilities workers? Visit the Telelink Safety division website.