What impact will AI have on Call Centres?
Despite AI disrupting industries across the world, we'll always have a human voice to answer our callers.
Navigating Change: How Telelink Supports Evolving Housing Services
Are you up to date with Ontario’s Housing Services Act? Here's what you need to know.
Software that Supports Affordable Housing
Affordable housing is one of the most critical challenges in modern real estate. Finding effective solutions to provide accessible and affordable living is essential. We're here to help you find those partners.
Elevate Customer Service with Virtual Reception Services
Many small businesses are often overwhelmed by the burden of managing front office duties, such as handling calls, responding to emails, scheduling appointments, and many other responsibilities.
Boost Productivity with Professional Reception Services
Join us on a journey to uncover the hidden power of virtual reception services and how they're reshaping the modern business landscape.
The Essential Guide to Outsourcing an Efficient Remote Receptionist
This comprehensive guide will walk you through the process of outsourcing a remote receptionist, setting clear expectations, and optimizing their performance for your business's benefit.
Enhance Small Business Customer Service with Virtual Receptionists
The way your business handles phone inquiries sends a strong message about your professionalism, resources, and priorities.
How outsourcing order management turbocharges efficiency and sales
Savvy business owners are turning to outsourced order management with a specialized call centre service. This strategic move can turbocharge your operations, significantly trim your costs, and enhance your sales.
Boost Your Small Business: How Call Centres Can Propel You to New Heights
With the right strategies and solutions, your business can shine brightly and stand out. Let's dive in and explore how you can elevate your customer service game.
Local Gems: How to Unearth the Right Call Centre for Your Business
Finding a high-quality call centre in your area that aligns with your organizations values, has modern technology, and highly trained agents – that's a rare gem. This article is a guide that covers the key factors to consider when searching for the best call centre to fit your needs.