Telelink Answering Solutions

Located in Newfoundland, Canada, our award-winning response centre offers services such as virtual reception, message taking & on call dispatch, customer support, and business process outsourcing.

Never miss an important call

Stay open for business and be there whenever your customers need you.

Improve customer service

Get a consistent, professional voice across all your customer service channels.

Focus on your core business

Improve your bottom line and concentrate on core business operations.

24/7 service
Convert callers into clients
Control on-call costs
Quickly dispatch urgent calls
Configurable reporting
Better work-life balance

Solutions for your industry

Trade services

Property management

Government

Utilities

HVAC

Healthcare customer

Metcap Property Management

News and resources

4 Reasons to Hire a Call Centre During a Recession

4 Reasons to Hire a Call Centre During a Recession

By Telelink

During a recession, businesses will often try to reduce costs and focus on their core strengths. Partnering with a call centre can help achieve both of those objectives. Here are four proven reasons to partner with a call centre before and during a 2023 recession.

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How to Choose an Answering Service for your Small Business

How to Choose an Answering Service for your Small Business

By Telelink

Your customers are the most valuable asset you have as a business, and you’re about to trust another entity with all those crucial relationships. Talk about a leap of faith. This article is intended to make that leap feel more like a pivot.

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The Best Answering Service In Toronto

The Best Answering Service In Toronto

By Telelink

If you want to find the best answering service in Toronto you may need to dig beyond the ad results. Read here about how to truly find the best answering service for your Toronto based organization.

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More Resources

About Telelink

Telelink provides live call-answering services to keep your business lines open 24/7, improve customer service, and ensure that you never miss an important call.

Located in Newfoundland, Canada, our award-winning response centre offers services such as virtual reception, message taking, help desk & technical support, and business process outsourcing.

For over 55 years, we have proudly served a diverse range of clients, including municipalities, construction companies, plumbers, electricians, utilities and property management firms.

We look forward to working with you!

Cindy and Sydney

Telelink Co-CEOs

ISO 9001:2015

Get started today.

You'll be surprised how quick and easy it is to get up and running with Telelink answering services.

Details and Pricing

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