Telelink Answering Services

Companies are switching from Map Communications to Telelink. Here's why:

Tired of feeling bounced around
Responsive customer service
No fees for coverage on statutory holidays
Improved service levels
To be part of a valued partnership
Work directly in your 3rd party system

Complete the form below to view transparent pricing from Telelink and we'll waive your setup fees!

See how Telelink stacks up against competitors like Map Communications

	Telelink	ex. MAP Communications
FEATURES
Dedicated Account Manager	YES	NO
Onboarding Specialist	YES	NO
24/7 Call Coverage	YES	YES
Technology Fee	NO	$6.99/month
Compliance Fee	NO	$6.99/month
Statutory Holiday Fee	NO	$15/holiday
Dump account for training* (What's this?)	YES	NO
Canadian Owned	YES	NO
ISO 9001:2015 certified	YES	NO

A "dump account" is used for training new hires or "uptraining" agents. This allows agents to train and become experts with your script without actually having to charge a usage fee to you, the customer. Answering services that do not use dump accounts pass the burden of training costs onto the customer which can amount to hundreds of additional dollars per month for high volume accounts.

At Telelink, we believe in transparent billing. That means no hidden fees, never charging training costs to your account, and always verifying usage before sending invoices.