We are Telelink Answering Service.
Phone answering services for Canadian businesses.
80% of all business communication happens over the phone. Your answering service ensures that you don't miss a beat.
If you're missing calls during (or after) business hours, you may be missing business opportunities too.
A professional answering service allows you to focus on what you do best AND never miss an opportunity. Telelink allows you to be open 24/7. Never lose another call to your competition, take more orders, and respond to clients quicker. Our Canada-based agents are waiting to WOW your customers 24/7/365.
- Stay open for business, 24/7
- Never miss another call
- Improve customer service
- Offer a consistent, professional presence
Complete the form below for instant access to transparent pricing and packages.
3 things you must know before choosing an answering service.
- Where will my calls be serviced? Important for Canadian organizations that want to ensure their calls are handled here in Canada. Answering services south of the border or overseas are often cheaper, but provide an inferior level of service.
- Inbound or outbound? Do you want specialized customer service representatives, or are they outbound cold callers? Inbound answering services specialize in customer service.
- Are you truly 24/7/265? Some virtual reception services operate Monday-Friday regular 9-5 business hours. Other answering services are open 24/7/365, but they will charge you extra for weekend or holiday coverage.
Complete the form below for instant access to transparent pricing and packages.
Customer Perspective
It's that personal touch. The fact that they are Canadian owned and operated, and that it's run by people you can talk to. Telelink is big enough to do a really good job, but small enough to still feel personal.
Gail Caryn, Executive Director
Ontario's Favourite Answering Service
With nearly every call answered in 30 seconds or less, it's no wonder why small businesses in Toronto, Hamilton, Mississauga, and Ottawa, choose Telelink.
Telelink Answering has dozens of Toronto-based customers who love our local service. Canadian owned and operated means superior customer service, ethical business practices, and domestically stored data.
Leave the office at peaceLeave the office with fewer worries. No more interrupting family dinner to answer business calls. Don't worry, you're covered after 5 pm. | Professional, consistent voiceAnswer your customers, tenants, and employees with a professional greeting. Every single time. | Gain customer data & insightsCollect call data to identify trends and common themes among your customer inquiries. Get in front of the call. | Be available 24/7100% true coverage with Telelink Answering. Never miss another call. Never miss another opportunity. |
Why Telelink?
We trust Telelink's answering process and have peace of mind knowing that calls are handled promptly and professionally.
CEO, Martek
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